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First American is looking to add a Customer Service Rep/Title Assistant to our growing team in Medford, OR. In this role, you will work in adynamic, fast-paced setting supporting our Title team in a wide range of administrative duties including creating and maintaining title files, documenting all research, and auditing calculations and legal documents. You will also make deliveries and assist on the front desk. This position plays a key role in coordinating the resolution and completion of the title process. We will TRAIN!
What You'll Do:
Gathers information to resolve title issues
Searches, examines, and interprets real estate documents
Audits calculations and legal documents for accuracy
Communicates recording information and prepares legal property documents
Communicates professionally with all customers
Deliveries and Front Desk
What You'll Bring:
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both our internal team and external customers
Problem solver with strong organizational skills, is detail oriented, with an eagerness to learn
Natural curiosity, enjoys researching the history and background of transactions
Thrives in contributing to a team working together to deliver beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent
2+ years of title related experience preferred
Must possess valid driver's license- Deliveries as needed
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.