Taxable Entity

AFOGNAK NATIVE CORP

Job Title

Shareholder Services Executive Assistant

Location

AK Port Lions - Port Lions, AK 99550 US (Primary)

Category

Shareholder Development

Job Type

Full-time

Typical Pay/Range

$22.34 to $33.93 Hourly

Education

Associate Degree

Travel

Up to 25%

Security Clearance Required: None

POSITION OVERVIEW AND PRIMARY DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

Afognak Native Corporation has an opportunity for a Shareholder Services Executive Assistant. This positionserves as the liaison between the Port Lions-based Shareholders and community with Afognak Native Corporation (ANC) Shareholder Services, provides support to the department, including coordinate the delivery of Afognak's Shareholder and Trust Beneficiary programs and services; support on the maintenance of accurate Shareholder and program electronic and hard copy records; and support regarding Shareholder communications, outreaches, and engagements. This position requires working in a team environment and working independently.

• Serves as liaison for Shareholder Services and ANC.
  • Serves as liaison between Shareholder Services and Port Lions Community, including fostering strong community partnerships and engagement to facilitate outreach events.
  • Coordinate with the preparation of land permit requests.
• Coordinate the delivery of high-quality services to Shareholders and Beneficiaries.
  • Serves as the primary point of contact for Shareholder Services, fields calls and emails, and forwards to appropriate Shareholder Services team members when necessary.
  • Maintain Shareholder Services calendars to include internal processes and outreach events.
  • Coordinate pro rata Beneficiary and Elder Benefit distributions processes as needed.
  • Support the development of and monitoring of reports and surveys to evaluate program and system effectiveness to ensure objectives are achieved on schedule.
  • Ensure Shareholder Benefits policies and procedures are followed to promote equitable Shareholder access to resources and services.
  • Support achievement of Shareholder Benefits objectives and targets set by leadership.
  • Support the delivery of high-quality programs within the Education Scholarships, Youth Career Development (YEP), Adult Career Development (CEP), Higher Education (HEP) to achieve program objectives in a timely manner and within budget.
  • Maintain letter, memo and email templates for internal and external departmental use.
  • Manage invoicing and credit card expenses timely and monitor expenditures within budget limits.
  • Draft and coordinate routine correspondence to Shareholders regarding stock transfers, custodianship, income verifications, and other benefit programs.
  • Prepare and maintain monthly and quarterly reports regarding Shareholders, stock transfers, engagement, and benefit programs, along with annual Shareholder benefits report.
  • Support Shareholder Development Advisory team with goals and objectives.
• Assist with maintaining accurate and current Shareholder electronic database and hardcopy records.
  • Support maintaining accurate and current Shareholder electronic database and hardcopy records including: share ownership, transfers, gifting, addresses, withholding/taxation documentation, wills, and other pertinent legal documents.
  • Assist Shareholders in completing and updating Afognak Native Corporation forms related to processing estates and Shareholder stock transfers, such as: Testamentary Disposition Form (TDF), Gift of Stock, change of address, etc.
  • Assist with internal audits of records, shareholder information, TDFs, benefits, etc.
  • Manage and maintain portal registrations.
  • Create and maintain monthly reports related to shareholder demographics and stock information.
• Support Shareholder communication, outreach and engagement efforts.
  • Draft, review and send regular Shareholder communications via newsletter, mail, email, portal and social media.
  • Coordinate logistical support for Shareholder events and gatherings in Port Lions, including door prizes and giveaways, facilitate sign-in, etc.
  • Assist with Shareholder connections to the Alutiiq culture and traditional ways of life.
• Ensure compliance with corporate procedures and guidelines.
• Adhere to the Alutiiq values of harmony, mutual respect, efficiency, full disclosure, and respect for Elder knowledge, culture and heritage enshrined in ANC Policies.
• Perform other duties as assigned.

Pay rate:$22.34 to $33.93 Hourly

REQUIRED QUALIFICATIONS AND EXPERIENCE:

• Associate Degree or Five years related work experience including customer service in a related field.
• Proficient with widely used computer equipment and programs, such as: MSWord, Excel, PowerPoint, Outlook, SharePoint, Adobe Professional, and the Internet.
• Must be able to operate office machines, including a computer, copier, and fax.
• Experience with Shareholder/customer databases like Microsoft Dynamics 365 CRM is preferred.
• Experience with Shareholder/customer databases is a plus.
• Experience providing logistical support for meetings and events.
• Experience working with board members and Shareholders alike.
• Independent, able to focus on projects with little or no supervision, self-motivated, and able to speak to students and Elders with ease.
• Able to multitask and prioritize work with a strong attention to detail and problem solve while exercising good judgment.
• Strong time-management and organizational skills.
• Able to compose business correspondence and create visual presentations.
• Excellent written and verbal skills needed as this position communicates via phone and e-mail with Shareholders, vendors, employees, and managers.
• Strong analytic, organizational, and networking skills.
• Able to integrate easily, work well in a team environment, and work with minimal supervision.
• Excellent interpersonal skills and judgment, with ability to apply tact and diplomacy in all situations.
• Positive attitude and excellent communication skills both written and oral, including telephone etiquette.
• Able to travel utilizing many different forms of transportation and some evening/weekend work required.
• Certified Notary Public or ability to obtain status within 30 days of employment.
• Strong interest in the successful development of Afognak Native Corporation Shareholders.
• Working knowledge of the Alaska Native Claims Settlement Act and Alaska Native Corporations.
• Able to thrive in a fast-paced environment with the desire to utilize time management skills at less busy times.
• High degree of sensitivity regarding confidential information.

Afognak Native Corporation, Afognak Commercial Group, LLC, and their subsidiaries are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender expression or gender identity (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws ("protected status").

The pay range information provided is a general guideline. The pay rate offered will be determined based on the candidate's experience and qualifications, as well as geographic locations, market data, and other business considerations, as permitted by law.

Our full range of benefits include medical, dental, vision, disability protection, life insurance, prescription coverage, voluntary benefits, paid leave, and 401(k) retirement. Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements (all benefits are subject to eligibility requirements). For more information, please visit our Company's Career page.